Become a member
When you choose to work with Concierge Organizer, you enter a community of users who promote their work tool and are the source of new functionalities.
A true partnership is established. We share core values with concierges and luxury hotel professionals : an unwavering commitment to providing exemplary customer service and efficiency.
A true partnership is established. We share core values with concierges and luxury hotel professionals : an unwavering commitment to providing exemplary customer service and efficiency.
Becoming a member of the Concierge Organizer user community presents an opportunity to optimize your work organization through the use of the tool.
Installation Guide
The complete steps of your onboarding are described below.
Administrative Side
Once quote + contract are signed from both part, we create the url of your Concierge Organizer
Setup
Technical Installation
A dedicated support team will manage your installation and guide you through all necessary configurations. Together, we will configure Concierge Organizer to perfectly suit your property’s specific requirements and organization, thus help you best serve your guests expectations
The case of Interfaces
Integrating Concierge Organizer with other applications may require additional setup time due to coordination between IT departments and functional testing.
Ongoing support
We provide ongoing support during your first weeks with Concierge Organizer, including a follow-up training session to deepen your expertise. Our support team is always available to assist you at no extra charge.
We are committed to providing a solution that adapts to the dynamic demands of your concierge desk.
We regularly connect with you to ensure Concierge Organizer adapts perfectly to your evolving requirements.
Why join the Concierge Organizer Community ?
Club Concierge Organizer
Each year, we organize several “Club Concierge Organizer” meetings and invite our users, concierges, guest experience or front of house services, to join us.
They are an opportunity for us to gather your feedback on the one hand, and also to introduce the new features of your favorite tool.
They also offer you the opportunity to exchange with the community on your expertise and best practices and thus discover the immense adaptability of Concierge Organizer.
They are an opportunity for us to gather your feedback on the one hand, and also to introduce the new features of your favorite tool.
They also offer you the opportunity to exchange with the community on your expertise and best practices and thus discover the immense adaptability of Concierge Organizer.
Clefs d'Or International | National Congresses
Our long-standing partnership with UICH Les Clefs d’Or and several country sections of this association reflects our commitment to supporting the Clefs d’Or concierge community.
Our active involvement allows us to meet the needs of concierges of different countries and to deepen our understanding of the concierge profession.
Our active involvement allows us to meet the needs of concierges of different countries and to deepen our understanding of the concierge profession.
Our Positioning
Regardless of the number of concierges in your hotel
(small team or large team) our commitment to support
and service is absolutely the same.
 |
Training and following up |
|
Reactivity and availability |
|
Personalised support |
|
Training and following up |
|
Reactivity and availability |
|
Personalised support |